AI Agents & Chatbots
Custom AI agents and chatbots that answer customers, qualify leads and complete real tasks inside your tools.
- Trained on your docs & data (RAG)
- Takes actions via secure tools
- Web, WhatsApp, Slack & Teams
Principal Software Engineer — Architecting scalable platforms, leading engineering teams, and shipping production software at scale

Ahsan Bilal
Principal Software Engineer
Principal Software Engineer
Principal Software Engineer with a decade of experience designing and delivering scalable, high-availability web platforms. I lead cross-functional engineering teams and combine strong backend depth across Laravel, Node.js, and Python/FastAPI with modern frontend delivery in Next.js and React.
I specialize in end-to-end system ownership — from architecture and implementation to CI/CD-driven cloud delivery on AWS, Kubernetes, and DigitalOcean. My work spans microservices, event-driven systems, AI-assisted automation, and production operations, with a product-minded approach that balances technical rigor with clear business outcomes.
I am currently building Customer Flow, a multi-tenant cloud ERP at thecustomerflow.com for import/export, manufacturing, and enterprise operations. I also architect microservices for accounts, billing, payments, and real-time services, alongside production-grade Node.js infrastructure for high-availability workloads.
LLM API Integration
OpenAI and gateway patterns wired into production apps — not demos.
Async AI Pipelines
Long-running AI jobs offloaded to queues with real-time completion signals.
Intelligent Automation
Smart workflows in ERP and ops — approvals, reports, and bulk processing.
AI agents and chatbots, web and React Native mobile apps, Laravel, Node.js and Python backends, AWS, Docker and Kubernetes DevOps, SEO and digital marketing — for businesses worldwide, engineered by the team that builds and scales production platforms.
Custom AI agents and chatbots that answer customers, qualify leads and complete real tasks inside your tools.
AI features built into your product and workflows — document processing, search, summarization and smart automation.
Technical, on-page and content SEO that helps the right customers find you on Google — and in AI search.
Performance marketing, social, email and conversion optimization — measured end to end, from click to customer.
Custom websites, SaaS platforms, dashboards and APIs — fast, secure and built to scale with your business.
Custom ERP, CRM and operations software that fits how your business actually works.
Secure, scalable backends and APIs in Laravel, Node.js and Python (FastAPI, Django) — the engine behind your web app, mobile app and integrations.
AWS cloud architecture, Docker, Kubernetes, Terraform and CI/CD pipelines — so your software deploys safely, scales automatically and stays online.
Cross-platform iOS and Android apps with React Native and Expo, plus installable web apps (PWAs) — sharing one backend with your website.
A snapshot of my technical expertise across the full stack.
Selected product and infrastructure work — ERP, microservices, and production platforms.
Live multi-tenant cloud ERP — each company gets a private workspace for import/export runs (purchase → customs → landed cost), export runs (contract → payment close-out), finance, HR, inventory, and audit trails. Country rule packs for Pakistan, UAE, and more.
Production-grade Node.js e-commerce backend for portfolio and interview evidence — JWT auth with refresh tokens, RBAC, idempotency, circuit breaker, stock-safe orders, health checks, metrics, OpenAPI/Swagger docs, React dashboard, and full Docker/Kubernetes/Terraform deployment.
Central billing and authentication service for a microservices platform — login, companies/customers/vendors, invoices, payments, and Stripe. JSON APIs for other apps with a React/TypeScript admin and dashboards.
Modern billing website using the BFF pattern — browser talks only to Next.js, which securely proxies to Laravel. No CORS/CSRF issues; expired sessions redirect to login. Dashboards for companies, invoices, payments, roles, and audit logs.
Node.js helper service for real-time browser updates (WebSockets / Socket.IO) and background jobs (Redis queues). Main app enqueues work → gateway processes async → user gets a live notification without blocking the core API.
Enterprise tools, microservice components, and reference apps across Laravel, Node.js, and Next.js.
Main navigation shell connecting Accounts (API), Billings (UI), GSM (payments), and AI/ML Gateway (live updates). Users experience one product; engineers deploy services separately. GitLab CI, SonarQube, and Vitest.
API-driven telecom user provisioning — ordered create/update steps (LDAP user → verify → phone profile) with clean rollback on failure. JWT + HMAC token security, 2FA, and extensive automated tests per company_id.
Translation hub with admin UI and public export API. Manage phrases by key, language, and tags; apps download one JSON bundle per language with cache headers. Built for 100k+ rows with Docker and OpenAPI docs.
Next.js full-stack reference app — register/login, protected tasks, CSR/SSR/SSG/ISR page strategies, PostgreSQL + Prisma, Docker, and GitHub Actions CI/CD to container registry.
Products we built from scratch and still look after, across startups, agencies and established businesses.
50+
Projects developed & maintained
Every one taken from first commit to production, with many still running under our ongoing care.
Developed
Designed and built end to end, from architecture and APIs to the interface.
Shipped
Deployed to production with automated pipelines, monitoring and rollbacks.
Maintained
Kept fast, secure and current with upgrades, fixes and new features.
Public repositories, experiments and open-source work.
@[SENSITIVE]
Browse all repositories directly on GitHub.
My professional journey building products and leading development teams.
Prime Alley Technology
United Arab Emirates
Own end-to-end system architecture for scalable, high-availability applications. Building Customer Flow ERP (thecustomerflow.com) with Next.js, FastAPI, PostgreSQL, Redis, and Celery. Design CI/CD pipelines and cloud deployment on AWS and DigitalOcean. Architect microservices for accounts, billing, payments, and real-time event processing, plus production Node.js infrastructure with Docker, Kubernetes, Terraform, and ArgoCD.
Teraception
Lahore, Pakistan
Led development of high-performance web applications and RESTful/Node.js-based APIs. Built and automated CI/CD pipelines. Improved system reliability and observability. Optimized MySQL and PostgreSQL queries and indexing for high-traffic APIs.
Alpha Omega Group
Lahore, Pakistan
Built and optimized backend services and APIs using Laravel and Node.js. Enhanced application performance and scalability through query optimization, caching, and refactoring.
Dott
Lahore, Pakistan
Delivered full-stack web applications for enterprise clients using Laravel, Node.js, and React. Integrated frontend and backend systems for seamless data flow and API consistency.
Code UpScale
Pakistan
Developed Laravel-based applications and backend systems. Built and maintained RESTful APIs and relational database schemas.
Foundation in computer science and mathematics.
Government College University, Lahore
Government Islamia College, Civil Lines
Practical guides on AI agents, SEO, digital marketing and engineering software that scales.
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Interaction to Next Paint (INP) measures how quickly your site responds to taps, clicks and key presses. Here's how to find slow interactions and fix them in React and Next.js apps.
Quick answers about my background, Customer Flow ERP, and the technologies I work with.
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